A new AAT qualification is just around the corner for Level 4 students (it’s launching in 2026)! AAT’s Clare Dye (pictured) says communication skills will be core, with Level 4 students focusing on the importance of collaboration, escalation, and delegation.
At Level 2 and 3 students will learn about the importance of communication in establishing effective business relationships, as well as recognising the impact of ineffective and inappropriate communication.
Check out how she sees AI fitting into all this too, in the latest PQ magazine (on page 19): https://issuu.com/pqpublishing/docs/pq_magazine_july_2025.
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