The SBL pre-seen is out for the December exam, and this time it covers the hotel industry.
Levwell plc operates 35 high quality hotels, primarily targeting leisure guests, in Essland.
It has been operating for 40 years and has grown organically, with locations in rural and seaside settings.
Revenue at Levwell have been increasing year-on-year, but the operating profit margin has remained quite stable.
This is a very competitive market and there are lots of industry challenges.
We discover hotel managers at Levwell have the authority to offer discounts of up to 25% – that is a lot of discretion! However, room revenue only makes up 62% of total revenue, and capacity rates aren’t that high either.
Employee turnover has also been high in past 5 years, despite the claims that Levwell cares about staff in its mission statement.
