An overwhelming majority of candidates taking professional qualification exams now prefer to take them remotely online, instead of in a traditional test centre setting, according to the latest market research from EdTech solutions provider, Eintech.
The enthusiasm for eAssessments was clear, with 89% of respondents finding their exam to be user-friendly, and 45% stating that there was nothing they disliked about the process.
Although the results were encouraging for the future of remote online assessment, it was not all a bed of roses. For example, while only 13% of those surveyed required technical support during their exam, 30% of these found support difficult to access, and 25% were unsatisfied with the level of support received.
James Carter, CEO of Eintech, said: “The results of the market research survey confirm that there is a real interest in the continuation of online assessment, even after the pandemic. However, repeated concerns about technical issues and support show that there is still work to be done to optimise online assessment platforms for everyone.”