Monday morning problems

ACCA students will be hoping for a better service at the March exams following a series of ‘technical problems’ last December.

Concern is mounting among candidates that there is a ‘Monday morning problem’ with the CBEs.

PQ magazine reported extensively on the ‘exam chaos’ in Reading on the first day of the December exams at the Pavilion Theatre. Systems crashed and many students had to wait hours to be logged on. Sitters at Birmingham’s Bordesley Green also suffered delays.
And there were reported problems at London Metropolitan University for those sitting the FM paper. One PQ revealed: “The system froze for all the people sat in the left row. I had my audit crash on Monday, too.”

The concern is that the time for the exam stayed the same and students were timed out of their test before the invigilator stepped in.

However, it appears these UK PQs were not alone. Students in Malaysia said they too encountered similar problems.

Another perceived problem was the lack of partitions at some centres. One Manchester PQ said the centre was ‘nice’ and staff were great, but “there were no partitions and it was easy to see other people’s screens!”